MS does this kind of stuff regularly: with their OS and with their other products. Everything I learned/got used to suddenly was hidden inside menus, buttons, drop-downs and sometimes super simple tasks needed excessive clicking. Then the horror came: EVERYTHING changed since the last time I used the product. Where I work we can get MS Office for free, and I bought a $10 copy for home too. Both work fine for my needs (I am not a DTP guy, at most I create technical documents for users/techs). I used Openoffice (before it became a slow bloat), then switched to Apple's Pages/Numbers. Why ? Well I am not a regular Word/Excel user. It took them significant time to figure the original out, now they have to re-learn it. When a group of programmers keep wondering for minutes how to switch to chat, how to conference someone in, or why you have new little icons without/instead of text, I cannot imagine what your grandma/grandpa does when this happens. ![]() Skype did that to us and every single person I talk to hates the new interface with a passion. ![]() My only pain with it is that some companies force new interfaces on you, sometimes completely ignoring their previous interface's logic. I do not mind a new version to fix issues.
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